I can not connect to the proxy

  • I have install android app from here: https://proxidize.com/android/
  • I have scanned QR inside android app
  • I connected inside android app and say on it’s home page Connected.
  • I see records in Endpoints, Hosts and Proxies on Dashboard. But endpoint status is “Endpoint Disconnected”
  • I have one red indicator on the side menu android app - VPN tunnel. Another are green.

I cant use proxy in antidetect browser.

Version android app is v0.10.2


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Does free plan allow to use mobile proxy?

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Hello @Nevep, Thank you for clarifying the issue!

The free plan supports mobile devices that can be used as proxies.
It seems from the connection status that the VPN tunnel was not created successfully which is why the connection was not established properly.

To resolve this please go to the home screen of the phone press and hold the “Proxidize Android Agent app” until a list shows up >> App info or icon “ⓘ” >> Force Stop >> Connect the app again.

You should be able to see the VPN prompt once you reconnect the Application as shown below:
image

The" VPN tunnel" connection status will show up as green as well.

Please try this approach and let me know how it goes!

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I have pressed and hold the “Proxidize Android Agent app”.
Then press “i”, then force close.
Then I have opened app and connected again.
But:

  • Endpoint status is “Endpoint Disconnected”
  • I have one red indicator on the side menu android app - VPN tunnel
  • I cant use proxy in antidetect browser
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Thank you for the prompt response @Nevep , can you confirm if you accepted the VPN connection prompt when you connected the application initially?

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There is no any VPN connection prompts when I connected.

I have reinstalled the app. Video: Screenrecorder-2024-10-30-20-22-12-28.mp4 — Яндекс Диск
I have force closed. Video: Screenrecorder-2024-10-30-20-32-37-598.mp4 — Яндекс Диск

But I have one red indicator on the side menu android app - VPN tunnel

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Thank you for confirming this @Nevep, we will take a further look into this and keep you updated!

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Hello @Nevep, The phone should be working now,
All you need to do is restart the application, ensure the Wifi is turned off and only keep mobile data enabled.
Please test this and let me know how it goes!

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The proxy is working now. Thank you so much

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You are most welcome @Nevep!

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Hi Sofia, I have the issue as Nevep’s. I have tried with 2 of my phone. Both VPN is red.

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Hello @Manual_Jackson ,
Welcome to the community!
Could you please confirm the following:
1- Version of the Android Application
2- Did you initially receive a VPN connection prompt when connecting the application?

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Hi Sofia,

  1. I download the agent app from Google Play and the versio is 0.10.3
  2. I didn’t get the VPN connection prompt when connecting the application. I tried 3 phones and none of them has that.
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Hello @Manual_Jackson,
Please provide me with the Android version on these mobile devices and an image of the side menu showing the red indicator on the VPN tunnel.
Additionally, can you confirm that you are able to browse the internet with mobile data only enabled on the phones?

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Hi Sofia,

All phones are android 12.


All phones can browser the internet with mobile data only.

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Hello @Manual_Jackson ,
Thank you for confirming this!
Please keep the applications on all phones connected for now, we will get back to you shortly

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@Manual_Jackson can you please do the following steps?
please go to the home screen of the phone press and hold the “Proxidize Android Agent app” until a list shows up >> App info or icon “ⓘ” >> Force Stop >> Connect the app again on both your mobile devices.

Kindly let us know once this is done so we can proceed further

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I followed your instruction and It worked.

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Thank you for confirming this @Manual_Jackson!

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I’m having this exact same problem. I’ve tried reinstalling the app, I’ve tried forcing stop, but whenever I open the app I’m not getting any VPN connection prompt.

I can click connect to where it says connected, but the connection status shows VPN tunnel as red.

Wifi is disabled during all of this and websites are working etc.

The Proxidise android agent is v0.10.3 - I’m using a Samsung Galaxy A21s, android version 12. I don’t see any VPN connection status in the bar at the top either. Any help appreciated