I have created a new connection
The application on the phone and in the cabinet shows that everything is connected successfully.
However, the proxy does not work
Wi-Fi is disabled
The plan is free
Hello @EvilBabayka ,
We’re sorry to hear that you’re facing issues with your proxy, we’ve recently updated our app to improve stability and reliability.
We suggest updating the app from the Google Play Store and re-connecting. Let us know how it goes, we’re here to help!
Thank you for your reply.
But still the proxy doesn’t work.
Hey @EvilBabayka,
We’re sorry to hear that,
We took a closer look at your account and we can see that the host is disconnected. Could you please ensure all permissions are granted to the app and all status indicators are green?
You can check this by clicking on the menu icon on the top-left and top-right cornerns of the app.
Hello @EvilBabayka,
Sorry for the delay in response, we got the Android team investigating this issue right now, Can you let me know what tools are you using to connect to the proxy?
Hi
I use different tools:
anti-detection browsers
online services, for example https://testmyproxies.com/
to check, I enter a string like
[REDACTED]
1 Like
Hello @EvilBabayka, it seems that the connection might be restricted by your mobile provider or local network due to country-specific restrictions.
Would you be able to try using a VPN directly on the phone to see if that helps bypass the restriction?
Let us know what works best for you!
Hi, I doubt that’s the reason, solutions from other developers work without problems.
Nevertheless, I am ready to try
But I don’t understand what “VPN directly on the phone” means. If I turn on Outline, the Proxydize app crashes.
Can you give more detailed instructions on how to use VPN directly on the phone?