PLEASE READ - Get Help Section Rules

A place for all your Proxidize related questions— Any and all platform questions fit here!

Quick tips for success:

  • Search: Your question might have been asked previously! Feel free to use the Search bar; you might find a quick answer.
  • Include context: Providing screenshots, videos, and other details will help people understand the issue you are facing. Remember not to share any secure account details (IPs, login credentials, etc.) in the forum!
  • Be polite: If someone has helped you, show your appreciation by giving a heart or letting them know!
  • Use the template:

  1. Product Information:
  • Proxidize Platform: Gen 1, Gen2 or Cloud.

  • Proxidize Agent: Linux or Android

  • Software Version:

  • Hardware model:

  1. Issue Description:
  • Summary of the Problem:

  • Steps to Reproduce the Issue:

  • Any Error Messages Received: (Please include screenshots if possible)

  • Anything else: