All works well until I click “connect” there isnt any connection request for the vpn as stated in the tutorial and it just goes straight to connected. The proxies are visible, however I’m unable to connect to them as the app never asked for a connection request. How can I solve this? It actually worked on the free plan and it asked for the connection request before, but once I switched to the paid plan this error kept occurring. How am I able to get a connection request? Or is the app bugged?
Hello @Nooo, thanks for your comprehensive description of the issue, we have identified an issue from our end and we are currently working on a fix to get this resolved ASAP, we will keep you updated as soon as possible to when this is fixed.
Thank you so much for your patience and your trust in Proxidize.
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Hi, thank you for the fast response. When can I expect the service will run as usual? And will I get reimbursed for the days that I cannot use the service?
Hello @Nooo,
We’re actively working on resolving the issue, and you can expect a solution within the next few days. In the meantime, we’ve sent you an email with details about a reimbursement. Hope this helps out!
Thank you once again for your patience and trust in Proxidize.
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